These Terms of Engagement define the framework through which Hilexa Solutions delivers consulting, engineering, automation, AI, and digital transformation services.
Engagement with Hilexa Solutions is structured as a strategic consulting and engineering partnership. Our objective is to design, implement, and optimize technology systems that support measurable business outcomes. Services are delivered according to the scope, milestones, and deliverables outlined in the applicable project agreement.
Unless otherwise specified in a Master Services Agreement (MSA) or Statement of Work (SOW), all custom-developed code, system architecture, workflows, and proprietary business logic created specifically for the client become the property of the client upon full payment of applicable fees. Hilexa Solutions retains ownership of its pre-existing intellectual property, methodologies, frameworks, templates, tools, and non-client-specific code patterns.
All deliverables undergo internal quality assurance, security review, and functional testing prior to deployment. Project milestones, acceptance criteria, and delivery schedules are defined within the Strategic Roadmap and supporting project documentation.
Hilexa Solutions treats all client information, business processes, data, and proprietary materials as confidential. Such information will not be disclosed to third parties except where required to deliver contracted services or as required by law.
Where ongoing support services are included within the engagement scope, Hilexa Solutions will provide maintenance, optimization, and advisory assistance according to the terms specified in the applicable support agreement.
Clients agree not to use systems engineered by Hilexa Solutions for unlawful, fraudulent, malicious, or unauthorized activities, or in any manner that may compromise security, infrastructure stability, or regulatory compliance.
Fees are determined by the project scope, complexity, and deliverables defined in the applicable agreement. Billing may be structured on a milestone, retainer, or fixed-fee basis. Payments are due according to the schedule specified in the executed agreement.
Except as expressly stated in a written agreement, Hilexa Solutions provides services and deliverables on an "as is" and "as available" basis and disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Hilexa Solutions shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of revenue, profits, data, or business opportunities arising from the use of any services or deliverables.
These Terms of Engagement shall be governed by and construed in accordance with the laws of the State of California. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located within San Francisco, CA.
Questions regarding these Terms of Engagement may be directed to our strategic leadership team at hilexa.solutions@gmail.com or via the contact information provided on the Hilexa Solutions website.
